Compliance & Security

GDPR Compliance

• Full compliance for EU customers and data processing
• Lawful basis established for all data processing activities
• Data subject rights implementation (access, rectification, erasure)
• Data Protection Impact Assessments (DPIA) when required
• Breach notification procedures (72-hour requirement)

Regional Compliance

• CCPA: California Consumer Privacy Act compliance
• UK GDPR: UK Data Protection Act 2018
• PIPEDA: Canadian Personal Information Protection
• Privacy Act: Australian Privacy Principles
• Standard Contractual Clauses for international transfers

Current Certifications

Security Standards

AML Policy Framework

• Comprehensive AML policy preventing money laundering
• Customer Due Diligence (CDD) procedures implemented
• Enhanced Due Diligence (EDD) for high-risk customers
• Suspicious Activity Reporting (SAR) procedures
• Regular AML training for all relevant personnel

Know Your Customer (KYC)

• Identity verification for business account holders
• Business verification for enterprise customers
• Ongoing monitoring of customer transactions
• Sanctions screening against global watchlists
• Record keeping for regulatory requirements

Data Encryption

• • AES-256 encryption for data at rest
• • TLS 1.3 for data in transit
• • End-to-end encryption for sensitive data
• • Key management with HSM
• • Regular encryption key rotation

Access Controls

• • Multi-factor authentication (MFA)
• • Role-based access control (RBAC)
• • Principle of least privilege
• • Regular access reviews
• • Session management and timeouts

Monitoring & Response

• • 24/7 security monitoring (SIEM)
• • Automated threat detection
• • Incident response procedures
• • Regular penetration testing
• • Vulnerability management program

Data Categories

Retention Periods

• Active customer data:Duration of service
• Post-termination:30 days
• Backup systems:90 days
• Legal requirements:As required
• Audit logs:7 years

Transfer Mechanisms

• Standard Contractual Clauses (SCCs) for EU transfers
• UK International Data Transfer Agreement (IDTA)
• Adequacy decisions where applicable
• Transfer Impact Assessments (TIA) conducted

Data Hosting Locations

• Primary Hosting: United States (secure facilities)
• EU Processing: Available for EU customers
• Data Localization: Enterprise option
• Backup Locations: Geographically distributed
• CDN Services: Global content delivery

Internal Audits

• • Quarterly compliance audits
• • Monthly security assessments
• • Continuous monitoring systems
• • Annual risk assessments
• • Process improvement reviews

External Audits

• • Annual SOC 2 Type II audits
• • Third-party security assessments
• • Penetration testing (bi-annual)
• • Compliance certification reviews
• • Independent privacy assessments

Detection

• • 24/7 automated monitoring
• • Real-time alerting systems
• • Anomaly detection algorithms
• • Employee reporting channels
• • Customer notification pathways

Response

• • Immediate containment procedures
• • Incident response team activation
• • Evidence preservation protocols
• • Impact assessment procedures
• • Communication protocols

Notification

• • 72-hour regulatory notification
• • Customer notification procedures
• • Supervisory authority reporting
• • Media communication protocols
• • Post-incident review process